Customer Service
Telephone: 828-369-BANK (2265)
Toll Free: 866-754-BANK (2265)
Fax: 828-349-9559
24-Hour TELEBANC
For 24-hour access to your account information by phone,
please call 1-877-527-2712
Lost or Stolen Credit/Debit Card
For Lost or Stolen Credit/Debit Card please call Fraud Services at 1-800-554-8969. Please notify Nantahala Bank during business hours at your earliest convenience. Select the link to find the number for your local branch.
Secure Email
Keep private information secure by sending us an encrypted email. To send Secure Messages and Confidential Information to Nantahala Bank, please contact your representative to set up a secure message link through AllCovered, our secure email provider, for your convenience.
Nantahala Bank – Main Branch*
120 Siler Road
Franklin, NC 28734
*If you are a victim of trafficking, please make your submissions to the address above with attention to the Compliance Officer
For general information or questions please fill out the form below.